Healthcare Cleaning Operative Level 2 Apprenticeship

A Healthcare Cleaning Operative uses their communication skills to make a positive contribution to the service users’ experience.

The purpose of the occupation is to provide a hygienically clean healthcare environment in which service users (e.g. patients, nursery pupils, and care home residents), staff and other users can thrive, work and develop. This occupation supports front line colleagues in the provision of a hygienically clean healthcare environment at a standard that supports and promotes the recovery of patients and prevents the spread of infection and cross-contamination. Healthcare cleaning operatives additionally use their communication skills to make a positive contribution to the service users’ experience.

In their daily work, an employee in this occupation interacts with service users, managers of multi-disciplinary teams, visitors, colleagues, and infection/prevention and control functions, clinical teams and auditors. Healthcare workplaces operate on a 24/7 basis. Shift work is commonplace with opportunities for both full and part time working.

Healthcare Cleaning Operative

The occupation has day to day interaction with a range of service users with a range of different needs, including end–of- life environments, patients with mental health issues, swimming pool areas and educational environments. For example, working in changing areas requires cleaners to respect individuals’ dignity and working in hospital wards requires cleaners to identify and manage risks to patients, communicate with them, and share concerns with the management team.

Please click below to view our fact sheet to find out more about this qualification

An employee in this occupation will be responsible for routine and non-routine cleaning, operations including deep cleaning and rapid response cleaning to a hygienic standard of cleanliness set by organisational and policy guidelines. Quality standards and methods are set and monitored for consistent application, however, autonomous working practices and responsibility are both expected and required. Healthcare Cleaning Operatives, may be responsible for planning of work schedule and rapid response decisions. This is determined by the service being supported e.g. NHS, care home, leisure centre and the situations that could arise.

Looking to start your career? We have Apprenticeship opportunities that will help you get the skills and experience you need to become a valuable employee to any business. Apprenticeships are the SMART way to realise your potential! With our Facilities Management apprenticeship you can:

  • Earn a wage whilst you learn
  • Gain a Nationally Recognised Qualification
  • Work with Trainers with industry experience
  • Take the next step in your career

“I have really enjoyed the past year completing my apprenticeship and learning about the hotel industry. I have learnt a lot in the past year – not just knowledge for my role but a lot about my own personality and my confidence has really built up. I look forward to working with my training advisor Tanya again on my next qualification and I am looking forward to progressing within my role at the Nadler.”

Tyne Connolly
Nadler Hotel, Soho

The Nadler Shop

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