Retail Team Leader Level 3 Apprenticeship Standard

Retail Team Leader Apprenticeships

Retail Team Leader Apprenticeship Level 3 Standard

Retail Team Leader Level 3 Overview

Retail team leaders are a critical support to managers, delivering exceptional customer service and a positive experience to customers, and may have to deputise for managers in their absence. The role is dynamic and in one day can involve a variety of different functions. Most significantly retail team leaders guide and coordinate the work of the team to complete tasks, identify and explore opportunities that drive sales, ensuring team members maintain business standards in relation to merchandising, service and promotional activities, in line with procedures. Retail team leaders gain the most of their team on a day to day basis, ensuring they are fully trained and work effectively and to the best of their ability.


Minimum of 12 months plus 3 months for End Point Assessment


This could lead into a managerial role.


• Level 3 Retail Team Leader
• Maths Functional Skills*
• English Functional Skills*
*If required

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