Apprentice Customer Service Assistant

J Photographers North East Ltd - Gilkes Street


Monday to Sunday, hours between 10am - 5pm, 5 out of 7 days, on rota.

12 months



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Closing date: 17/02/2020

Job Description:

As an Apprentice Customer Service Assistant, you will train to be the first point of contact for all of our customers.  

Duties will include:

  • Keeping in touch with our clients via messenger via social media
  • Answering messages through the contact section on the page 
  • Greeting clients when they visit the business 
  • Answering phone calls and directing in the correct manner
  • Answering the door
  • Taking orders from clients 
  • Socialising with clients
  • Assisting the team wherever else needed

We would also hope you would have an interest in photography and can offer further training in:

  • Adobe photoshop training
  • Camera training
  • Taking photographs 

Skills and Requirements:

Desired Skills

  • Good IT Skills
  • Team player

Required Qualifications

GCSE English & maths A-D/8-3 or equivalent.

Future Prospects

Full-time position.

Training to be delivered

  • Customer service practitioner
  • Induction and ongoing training
  • Functional skills if required

About the Employer:

Employer name

J Photographers North East Ltd

Employer description

Middlesbrough is home to our original studio and it’s where J Photographers first started, from a small studio space we have expanded over the years to a large professional studio setup, this studio is always commented on as having a very welcoming, relaxed and friendly environment. Consisting of a spacious and fully equipped studio area to work our magic, as well an amazing private viewing suite to showcase your photographs in a cinematic experience that you will never forget!

Central to the town shopping centre, our Middlesbrough studio is easy to get to whether you’re driving or on the bus, car parking is close by and so is the bus station!

Bringing out your personality as an individual or even as a family is paramount to us. Our friendly photographers have grown as a family over the last 7 years helping each other along the way, learning to create the perfect relaxed atmosphere for our customers, using exceptional people skills and gaining outstanding attention to detail.

Our studio sessions are for everyone. Catering for family portrait photography, baby bump photography, new-born photography, children’s photography, cake smash birthday photo shoots, couples photo shoots and themed photo shoots. We also love having pets here too, so why not bring them along if you have one, after all they are a member of the family! ​


Gilkes Street

Employer location

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Closing date: 17/02/2020