Apprentice Sales Administrator

Forresters - Colbourne Avenue, Nelson Park


9am - 5pm (1 hr break through the day)

52 weeks



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Closing date: 15/10/2020

Job Description:

This role would ideally suit someone with little or no work experience that has a lot to learn.

Duties will include:

  • Being responsible for helping run busy office
  • Being customer orientated and able to answer the phone and call customers when needed
  • Entering data into our system and using a computer
  • Dealing with the engineers work schedule
  • Planning routes for engineers
  • Allocating times in the diary
  • Ordering parts and appliances
  • Dealing with manufactures and reps
  • Place orders and keep customers informed 
  • Invoicing and chasing up payments
  • Elements of selling
  • Maintaining and updating our website
  • All other office administrative duties that fall under the role

Skills and Requirements:

Desired Skills

  • Computer literate have a good telephone manner able to communicate with customers and must be able to work as a team

Required Qualifications

  • GCSE D/5 or above in English & maths

Future Prospects

Prospect of full time work for the right candidate and to achieve a Higher Level qualification.

Training to be delivered

  • Level 2 Customer Service Practitioner Standard
  • Functional Skills in maths and English if required

We are a very busy, family run business and are looking for an apprentice to welcome into our business.  We are excited about showing the right candidate how we do things at Forresters and are happy to support and train the right candidate.  If you are ready for a challenge, are hard working and reliable then please apply.

About the Employer:

Employer name


Employer description

Forresters is a family run business who have been trading for over 60 years! With years of experience in selling domestic appliances and repairs we can provide you with great prices and knowledge. 10 years ago, we joined Euronics which is a large independent buying group that have a many independent retailers. This gives us at Forresters the buying power over the big stores, so we can drive down our prices to give our customers an even better price! All of our staff are in the know and very friendly and are there to help you with any questions you have or spare parts you require.
With a much larger range of appliances for our customers to choose from we have moved from Bedlington to a larger unit in Cramlington. We’re sure to have what you’re looking for so why not come and see for yourself!


Network Centre Unit 6 Unit 6
Colbourne Avenue, Nelson Park
NE23 1WD

Employer location

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Closing date: 15/10/2020