Business Administration Apprentice

South Downs National Park Authority - North Street


9.00 am-5.00 pm Mon-Fri

52 weeks



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Closing date: 28/09/2020

Job Description:

Job purpose:

  • Undertake the Business Administration Level 3 Apprenticeship
  • Work within designated areas of the SDNPA as a member of the support service team. 

The apprentice will undertake placements across the business to gain a wide variety of experience in all areas of work.

  • Attend regular meetings with the supervisor/assessor and attend training session at college/external providers and on site.

Key accountabilities:

  • Complete the practical and academic requirements for a qualification in Business Administration Level 3
  • Work as a full team member of the support services team, undertaking various placements as defined
  • Assist with the delivery of an excellent and responsive customer service
  • Assist in the delivery of administrative support across the organisation to include generic and specialist support to ensure the needs of the organisation are met
  • Assist in identifying issues and implementing solutions through the creation, maintenance and continuous improvement of processes and procedures
  • Other duties requested by the SDNPA in line with the grading of this post
  • NB Specific duties will vary dependent on the placement within the organisation.  These will be clearly defined and explained at the start of each placement

Generic duties may include:

  • Assisting with word processing documents/reports/spreadsheets/data input/checking etc.
  • Filing, paper and electronic/ photocopying
  • Communicating with visitors and the general public by telephone/face to face/mail etc.
  • Assisting with financial processes – raising purchase orders/processing invoices etc.
  • Attending meetings, taking minutes, producing and distributing accurate records
  • Assisting with the organisation, marketing and delivery of events across the park including attendance at events/functions/meetings

Corporate responsibilities:

  • Maintain awareness of and compliance with the ethical, legal and policy framework within which the organisation operates including, but not limited to:
  • Authority Purposes and Duty
  • Performance Development Review Scheme
  • National Park Circular 2010 and any subsequent updates
  • Data Protection requirements including General Data Protection Regulations (GDPR)
  • Freedom of Information Act
  • Officers Code of Conduct
  • Member/Officer Protocol
  • Health and Safety Policies and Procedures
  • Equality and Diversity Policy  
  • Information Technology User Policy
  • Information Security Policy
  • All policies/procedures and guidance related to the designated role

Skills and Requirements:

Desired Skills

  • Basic understanding and/or experience of the role essential
  • Experience of dealing with members of the public desired

Required Qualifications

  • Minimum of 1 A levels essential
  • Willingness to undertake the Business Administration Level 3 Apprenticeship essential
  • Full Driving licence desirable but not essential

Future Prospects

May lead to full time role but will be gaining a level 3 Business Administrator.  

Training to be delivered

  • Level 3 Business Administrator
  • Full induction, mentoring
  • Additional professional development courses in areas of interest

About the Employer:

Employer name

South Downs National Park Authority

Employer description

The South Downs National Park Authority (SDNPA) is responsible for keeping the South Downs a special place. The SDNPA is also the planning authority for the National Park.
The South Downs National Park is the newest of the UK’s 15 National Parks, officially came into being on 31 March 2010. However, the idea of a National Park in the South Downs can be traced all the way back to 1929. Our National Park is the most populous of the UK’s National Park. 117,000 live and work within the Park’s boundaries with an additional 2 million people living within 5km of the Park.
The National Park is home to a number of globally important habitats, including lowland heath, described as rarer than rainforest. Around 4% of the land in the National Park is chalk grassland. Since the Second World War, the UK has lost over 80% of its chalk grassland.
It is thought that the chalk ridgeline of the South Downs Way has been used by people for more than 6000 years. The Cissbury Ring, just north of Worthing, is the second largest hillfort in England. It is a Scheduled monument due to its Neolithic flint mines and the remnants of the Iron Age fort.
The South Downs National Park is a truly great adventure in time travel, all based around our wonderful landscapes and how people have relied on them for their very lives.


South Downs Centre
North Street
GU29 9DH

Employer location

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Closing date: 28/09/2020