Counter Yard Customer Service Apprentice

David Covers Timber & Builders Merchants


Monday to Friday from 07.30am to 17.00pm with a one hour break for lunch

52 weeks



Apply Now

Closing date: 05/12/2020

Job Description:

Covers is a privately owned Timber and Builders Merchants, operating from fourteen sites in the South of England. Our success has been built on courteous and personal service, and we’re deeply committed to building partnerships with our clients. We’re determined to be the customer’s preferred supplier of timber and building materials and we’re always looking for ambitious, capable people who can keep us out in front. That’s why we work hard to create an environment where everyone feels valued and satisfied, where teamwork really counts and where the workplace feels like a community. If you are motivated and ambitious, then Covers will provide you with the tools and training that you need that to start your career. We are currently seeking a Counter / Yard Assistant apprentice to join our team at our Gosport Depot.

In this role you will:

  • Work behind a busy trade counter with face to face customer interaction to maximise sales
  • Build and maintain relationships with our key customers and accounts to provide service levels that are second to none
  • Be required to work as part of our external team of staff

Duties will include:

  • Processing customer’s orders
  • Providing excellent customer service
  • Loading and unloading vehicles
  • Storing stock safely and maintaining a tidy and safe work environment

Applicants must have a good customer services skills, a strong awareness of health and safety and well work as part of a team. The successful applicant will also undertake a NVQ Level 2 in Customer Service whilst undertaking their normal duties. During the apprenticeship you can also undertake other training including product knowledge training, sales training and forklift training.  

Skills and Requirements:

Desired Skills

  • Good communication skills
  • Customer Service Skills
  • Eye for detail
  • Work well as part of a team

Required Qualifications

No formal qualifications required.

Future Prospects

  • Leading to a full-time position

Training to be delivered

  • Customer service practitioner Level 2
  • Inductions and on the job training

About the Employer:

Employer name

David Covers Timber & Builders Merchants

Employer description

Covers are a Timber and Builders Merchants with 15 Branches in Sussex, Hampshire, Kent and Surrey. 


Gunners Way
PO12 4DW

Employer location

Apply Now

Closing date: 05/12/2020