Leadership and Management
Applying leadership and management theory to lead their team and service effectively.
Awarding Body
Who is it for?
Registered care managers, assistant care managers, deputy care managers and care service managers.
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Programme at a Glance
-
17
Months
Duration -
439
Hours Dedicated
Learning Time -
3
Months EPA
Period
The Learner Journey
From day one to qualified – what to expect
A 17-month programme of learning alongside their day job, including the Level 5 Diploma, followed by their End-Point Assessment.
Getting started
Months 1–4
Enrolment, their Diploma induction and personal development plan, then leadership and management theory, developing their team, and professional supervision and appraisal.
Running the service
Months 5–7
Governance, regulation and evidence-based decision making, managing resources and the service vision, and leading communication and information management.
Leading safe, person-centred care
Months 8–12
Leading safeguarding, applying mental capacity law, leading health and safety, person-centred and rights-based practice, and health and wellbeing.
Partnerships, improvement and Gateway
Months 13–17
Partnership and integrated working, continuous improvement and complaints, completing their Diploma, mock assessments and Gateway.
End-Point Assessment
After Gateway
An observation of their leadership practice and a professional discussion with an independent Highfield assessor.
Programme Topics
Developing Your Team
Championing a learning culture and holding supervision and appraisals that develop others.
Governance and Regulation
Applying governance and regulatory processes, making evidence-based decisions and using inspection outcomes to improve.
Business and Resources
Managing resources sustainably and shaping and communicating a clear vision for the service.
Communication and Information
Leading effective communication and managing information securely and ethically, including digital practice.
Safeguarding and Mental Capacity
Leading safeguarding using the six principles, applying mental capacity law and promoting least-restrictive practice.
Health, Safety and Wellbeing
Leading health, safety and risk management, and promoting the wellbeing of the people they support.
Person-Centred Practice and Partnerships
Leading strengths-based, rights-based practice and working in partnership to improve outcomes.
Continuous Improvement
Driving measurable improvement and using comments and complaints to support learning.
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