Training for Success, Learning for Life!

Smart Training and Recruitment has been an exceptional training partner, delivering flexible remote learning that has strengthened our team’s confidence, skills, and performance. Their supportive approach and wide range of programmes have helped us meet both development and compliance needs, and we highly recommend them to any organisation looking to strengthen their workforce.

Since 2016, our partnership with Smart Training and Recruitment has been instrumental to the growth and success of Empowering Employment. Their commitment to supported apprenticeships and traineeships for learners with learning disabilities has created life-changing opportunities for over 25 individuals, while also championing inclusion by becoming a Disability Confident Employer in 2022 and a Leader in 2023. They have consistently raised the profile of our work locally and nationally, improved outcomes for the people we support and showcased the talents of learning disabled adults, making them a partner we would wholeheartedly recommend.

After stepping into a new management role, I completed my Level 5 Operations Management apprenticeship with Smart Training, receiving consistent support that helped me balance study with my responsibilities and complete the programme early. My tutor’s availability, clear feedback and ongoing guidance were instrumental in building my confidence and enabling me to apply new skills directly in my role. I now support colleagues undertaking Health and Social Care apprenticeships with Smart Training, strengthening our team’s capability, fostering a positive learning culture and ultimately improving the services we provide.

Over the years, we have built a strong and successful partnership with SMART, whose professionalism and commitment to high-quality learning have significantly supported the development and progression of our staff. Together, we have seen excellent outcomes across Business Administration, Team Leading and Payroll programmes, with learners gaining not only technical knowledge but also confidence, capability and career readiness. The impact on our organisation has been measurable, and we greatly value this relationship as we look forward to continuing our partnership in the years ahead.

SMART’s training has had a clear positive impact on our organisation, providing structured progression routes from Level 2 Customer Service Practitioner through to Level 4 Improvement Practitioner, ensuring high-quality learning aligned to different roles. Their flexible, remote delivery model allows employees to develop professionally with minimal disruption, supported by responsive communication and knowledgeable, approachable trainers. With comprehensive programmes up to Level 5, SMART has added real value to our workforce development, strengthening retention and succession planning, and we would confidently recommend them as a trusted training partner.

I’ve worked closely with Smart for many years and have consistently seen the positive impact of our partnership across Business Administration, Team Leading and Payroll. They combine commercial understanding with genuine care for learners, building not just qualifications but confidence, capability and meaningful career progression. The relationship feels like a true extension of our organisation, built on trust and shared values, and continues to deliver real, measurable impact year after year.

We’ve worked with Smart for some time, and they’ve consistently supported our leaders at Vanderlande by adapting to our complex shift patterns and ways of working. Many learners have progressed from the Team Leader Level 3 programme to the Operations Manager Level 5, with clear internal progression into roles such as team leader and duty engineer. The support, from online learning to monthly reviews, has been consistent, and overall our people have had a very positive experience.

Marston Holdings has worked with Smart Training for over five years, transitioning from employer provision to a trusted partnership that now supports more than 70 apprentices. Smart took time to understand our culture and values, providing strong communication, monthly reporting, contract meetings and proactive support to ensure learners stay on track and achieve excellent outcomes. Their development days, IAG sessions and dedicated 1-to-1 support consistently help apprentices thrive, making them an invaluable partner in delivering high-quality apprenticeship programmes.