Business Administration & Support Programmes

Business Administration Assistant Level 2 Apprenticeship

This Apprenticeship builds the practical skills behind everyday business operations, from handling data and information to supporting meetings, events and stakeholder communications. Apprentices gain transferable knowledge, skills and behaviours that are valued in every sectors, in organisations of all sizes across public, private and charitable settings.

Who is it for?

Funding is available for apprentices who, at the start of the programme, are aged under 25.

Admin assistants, Administrative Officers, Business Support Assistants, Clerical Assistants, Office Assistants, Receptionists or Record Clerks.

Learning Topics

  • Personal & Professional Development
  • Compliance, GDPR and Ethics
  • Written and Verbal Communication
  • Digital Tools and Visual Information
  • Information and Data Management
  • Meetings and Events Support
  • Time and Workload Management
  • Problem Solving and Feedback

Learner Journey

  • 12 months on-programme learning & 4 month End Point Assessment (Portfolio with Interview and Presentation with Questions)
  • Monthly virtual classroom lessons/workshops
  • Online 121 support from our specialist tutors
  • Workplace training, shadowing & mentoring
  • End Point Assessment preparation
  • You will need to have time within work hours to complete your research and assignments
  • Progress Reviews
  • 292 hours of Dedicated Learning Time will need to be recorded across the duration of the qualification
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