Business Administrator Level 3 Apprenticeship Standard

Business Administrator Overview

Business administrators have a highly transferable set of knowledge, skills and behaviours that can be applied in all sectors. This includes small and large businesses alike; from the public sector, private sector and charitable sector. Administrators may work independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.

Responsibilities of the role

Responsibilities of the role are to support and engage with different parts of the organisation and interact with internal or external customers. With a focus on adding value, the role of a business administrator contributes to the efficiency of an organisation, through the support of functional areas, working across teams and resolving issues as requested. 

Business Administrators are expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. This role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. They are also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.